Privacy Policy

Effective Date: 27th November 2024

 

Naexo Consulting (OPC) Private Limited (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals (“users,” “you,” or “your”) accessing our website www.naexo.me (“Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable Indian laws.

 

1. Information We Collect

 

We collect and process the following types of information:

 

a. Personal Information

 

            •           Name

            •           Contact details (email, phone number, address)

            •           Date of birth

            •           Any information submitted through forms or communication channels on the Website

 

b. Sensitive Personal Data or Information (SPDI)

 

            •           Passwords

            •           Financial information (bank account details, credit/debit card information)

            •           Any other information classified as SPDI under Indian laws

 

c. Non-Personal Information

 

            •           Browser type

            •           IP address

            •           Device information

            •           Pages visited and time spent on the Website

 

2. How We Use Your Information

 

We use the collected information for:

            1.         Providing, operating, and improving our services

            2.         Responding to queries and offering customer support

            3.         Sending updates, newsletters, and promotional materials (with consent)

            4.         Ensuring compliance with legal and regulatory obligations

            5.         Improving Website performance and user experience

 

3. Sharing of Information

 

We do not sell or rent your personal information. However, we may share your information:

1. With Service Providers: To facilitate services on our behalf, such as payment processing or website maintenance

2. For Legal Compliance: When required by law or to protect our legal rights

3. During Business Transactions: In case of mergers, acquisitions, or restructuring

 

4. Storage and Security of Information

 

We implement industry-standard security practices to protect your information from unauthorized access, alteration, or loss, including:

            •           Encryption of sensitive data during transmission

            •           Regular vulnerability assessments

            •           Restricted access to authorized personnel

 

While we take reasonable steps to protect your data, no security measures are completely fulproof.

 

5. Your Rights

 

Under Indian law, you have the right to:

            •           Access and review your personal information

            •           Correct or update inaccurate information

            •           Withdraw consent to process your data (subject to legal obligations)

            •           Lodge a complaint with appropriate authorities

 

To exercise your rights, contact us at hello@naexo.me.

 

6. Cookies and Tracking Technologies

 

Our Website uses cookies to enhance user experience. By continuing to use the Website, you consent to the use of cookies. You may disable cookies via your browser settings.

 

7. Third-Party Links

 

Our Website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your data.

 

8. Grievance Redressal

 

In compliance with the IT Rules, we have appointed a Grievance Officer:

 

Name: Mr. Sukdev Manna

Email: hello@naexo.me

Contact Number: +91 33 3569 4162

Address: Office 1102, Tower 1, 11th Floor, PS Srijan Corporate Park, GP Block, Sector V, Salt Lake City, Kolkata 700091, West Bengal, India]

 

The Grievance Officer will address complaints within 30 days of receipt.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Changes will be effective upon posting on the Website.

 

10. Contact Us

 

For questions or concerns about this Privacy Policy, contact us at:

 

Naexo Consulting (OPC) Private Limited

Website: www.naexo.me

Email: hello@naexo.me

Phone: +91 33 3569 4162